[Board1] FW: OIC R2025-05 - WLTA Response

Callahan, Ashley ACallahan at ortc.com
Fri Oct 3 14:03:35 PDT 2025


Hello again Board members and apologies for all the urgent emails.  Please let me know if you object to the addition to the WLTA letter of a “carve-out” request for title insurers.  If you don’t object, no need to respond.  The letter to be sent will be very similar to the attached.   Please provide me with objections, if any, ASAP.

Ashley B. Callahan
Senior Regional Counsel | Western Title Division

Direct Line: 425.835.7404
acallahan at ortc.com<mailto:acallahan at ortc.com>
Old Republic Title | Old Republic Insurance Group


From: Doucette, Lindsy <lindsy.doucette at fnf.com>
Sent: Friday, October 3, 2025 1:50 PM
To: Callahan, Ashley <ACallahan at ortc.com>
Subject: [EXTERNAL] RE: [Board1] OIC R2025-05 - WLTA Response

Attached redline, let us know what you think. Lindsy C. Doucette VP | State Counsel Fidelity Family of Companies Pronouns: She / Her / Hers Mobile: (206) 619-0451 Email: Lindsy.Doucette at fnf.com<mailto:Lindsy.Doucette at fnf.com> This e-mail and its attachments are intended only for the persons named above.  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌
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CGBANNERINDICATOR
Attached redline, let us know what you think.

Lindsy C. Doucette
VP | State Counsel
Fidelity Family of Companies
Pronouns:  She / Her / Hers
Mobile:  (206) 619-0451
Email:  Lindsy.Doucette at fnf.com<mailto:Lindsy.Doucette at fnf.com>

This e-mail and its attachments are intended only for the persons named above.  Please do not forward this message to others without permission.

From: Callahan, Ashley <ACallahan at ortc.com<mailto:ACallahan at ortc.com>>
Sent: Friday, October 3, 2025 12:47 PM
To: Doucette, Lindsy <lindsy.doucette at fnf.com<mailto:lindsy.doucette at fnf.com>>
Subject: RE: [Board1] OIC R2025-05 - WLTA Response

Fine by me! Ashley B. Callahan Senior Regional Counsel | Western Title Division Direct Line: 425. 835. 7404 acallahan@ ortc. com Old Republic Title | Old Republic Insurance Group From: Doucette, Lindsy <lindsy. doucette@ fnf. com> Sent: Friday,

Fine by me!

Ashley B. Callahan
Senior Regional Counsel | Western Title Division

Direct Line: 425.835.7404
acallahan at ortc.com<mailto:acallahan at ortc.com>
Old Republic Title | Old Republic Insurance Group


From: Doucette, Lindsy <lindsy.doucette at fnf.com<mailto:lindsy.doucette at fnf.com>>
Sent: Friday, October 3, 2025 12:14 PM
To: Callahan, Ashley <ACallahan at ortc.com<mailto:ACallahan at ortc.com>>
Subject: [EXTERNAL] RE: [Board1] OIC R2025-05 - WLTA Response

Hey, I know we’re up against the gun here but my home office is willing to draft some language about carving out title insurance. The thought is to add it to your letter. I’ll send it to you as soon as I have it and you can let me know what you think!

Lindsy C. Doucette
VP | State Counsel
Fidelity Family of Companies
Pronouns:  She / Her / Hers
Mobile:  (206) 619-0451
Email:  Lindsy.Doucette at fnf.com<mailto:Lindsy.Doucette at fnf.com>

This e-mail and its attachments are intended only for the persons named above.  Please do not forward this message to others without permission.

From: Callahan, Ashley <ACallahan at ortc.com<mailto:ACallahan at ortc.com>>
Sent: Friday, October 3, 2025 11:21 AM
To: Doucette, Lindsy <lindsy.doucette at fnf.com<mailto:lindsy.doucette at fnf.com>>
Subject: FW: [Board1] OIC R2025-05 - WLTA Response

Hi again, Maureen has a good statement about NPI in title claim files (but not other insurer claim files) that I’m passing along in support of the carve-out ask. Ashley B. Callahan WLTA, President Direct Line: 425. 835. 7404 acallahan@ ortc. com

Hi again,

Maureen has a good statement about NPI in title claim files (but not other insurer claim files) that I’m passing along in support of the carve-out ask.

Ashley B. Callahan
WLTA, President
Direct Line: 425.835.7404
acallahan at ortc.com<mailto:acallahan at ortc.com>

From: Board1 <board1-bounces at washingtonlandtitle.com<mailto:board1-bounces at washingtonlandtitle.com>> On Behalf Of Maureen Pfaff
Sent: Friday, October 3, 2025 9:01 AM
To: George Peters <execdirector at washingtonlandtitle.com<mailto:execdirector at washingtonlandtitle.com>>; 1 WLTA Board <board1 at washingtonlandtitle.com<mailto:board1 at washingtonlandtitle.com>>
Subject: [EXTERNAL] Re: [Board1] OIC R2025-05 - WLTA Response

I think Ashley's letter states the issues we have with the proposed changes. As far as asking for a carve out of the title insurance industry, it's certainly worth a try.  Our files would be far different than those of other types of insurance (P&C or health) due to the fact that we are communicating with and collecting NPI from many additional parties beyond our insured as stated in the letter.

Maureen

[cid:image001.png at 01DC346C.96090C80]







Maureen Pfaff, President and CEO

Ph: (360) 457-4451 | Fax: (844) 513-2400

403 S Peabody St, Port Angeles, WA 98362

maureen at olypentitle.com<mailto:maureen at olypentitle.com>

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From: Board1 <board1-bounces at washingtonlandtitle.com<mailto:board1-bounces at washingtonlandtitle.com>> on behalf of George Peters <execdirector at washingtonlandtitle.com<mailto:execdirector at washingtonlandtitle.com>>
Sent: Friday, October 3, 2025 8:13 AM
To: 1 WLTA Board <board1 at washingtonlandtitle.com<mailto:board1 at washingtonlandtitle.com>>
Subject: Re: [Board1] OIC R2025-05 - WLTA Response


Board: You would have received Ashley’s email late yesterday, so I am re-sending it, since it went out somewhat late in the day after the listserv approval for distribution.



Please reply to Ashley (and to board1 at washingtonlandtitle.com<mailto:board1 at washingtonlandtitle.com> if you have comments to share) with your reply to her request ASAP so that she can meet Monday’s deadline for comments.



George



George Peters, WTP

Co-Executive Director

Washington Land Title Association

https://washingtonlandtitle.com<https://urldefense.com/v3/__https:/washingtonlandtitle.com/__;!!LyAuvDCm-53-y27wV7iK5g!0G3CEsUsYIAOg-E213NkW1fP_mWN3x5DyKWRJPhbNnmF8PYgLK5x0No1NQsEeznbmTu9wyku-paJ7JqH-bv4$>

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From: Callahan, Ashley <ACallahan at ortc.com<mailto:ACallahan at ortc.com>>
Sent: Thursday, October 2, 2025 6:55 PM
To: Callahan, Ashley <ACallahan at ortc.com<mailto:ACallahan at ortc.com>>
Cc: George Peters <execdirector at washingtonlandtitle.com<mailto:execdirector at washingtonlandtitle.com>>; 'Sean Holland' <seanholland at att.net<mailto:seanholland at att.net>>
Subject: OIC R2025-05 - WLTA Response
Importance: High



Hello Board Members,



Re the OIC Claims Handling Rules.  Below is Lindsy’s email and my second letter to the OIC re the proposed changes.  It must be submitted by Monday, October 6.  Let me know if you object to the WLTA sending the attached letter or have any changes.



Also – does anyone have a comment on whether we could get a carve-out for title insurers as asked by Lindsy in her email below?  My sense is that it doesn’t hurt to ask but I doubt it would fly.



You may receive more than one copy of this email because you are on overlapping distribution lists.



Ashley B. Callahan

WLTA, President

Direct Line: 425.835.7404

acallahan at ortc.com<mailto:acallahan at ortc.com>





From: Doucette, Lindsy <lindsy.doucette at fnf.com<mailto:lindsy.doucette at fnf.com>>
Sent: Wednesday, October 1, 2025 5:08 PM
To: Callahan, Ashley <ACallahan at ortc.com<mailto:ACallahan at ortc.com>>
Subject: [EXTERNAL] RE: R2025-05 - WLTA Response



Hi Ashley:



The OIC has produced its second pre-publication draft . https://www.insurance.wa.gov/laws-rules/legislation-and-rulemaking/rulemaking/clarifying-and-updating-minimum-standards-claims-handling-r-2025-05<https://urldefense.com/v3/__https:/links-2.govdelivery.com/CL0/https:*2F*2Fwww.insurance.wa.gov*2Flaws-rules*2Flegislation-and-rulemaking*2Frulemaking*2Fclarifying-and-updating-minimum-standards-claims-handling-r-2025-05*3Futm_content=*26utm_medium=email*26utm_name=*26utm_source=govdelivery*26utm_term=/1/01010199818f9c54-9cf4b7f4-ddce-401c-a224-48ea92a6b689-000000/z8Qa0jyPuyJoD1biANCaZ5OARFzi_I4T0QowTmghtDw=424__;JSUlJSUlJSUlJSU!!LyAuvDCm-53-y27wV7iK5g!2-bwEY28RqHTfBzOv6a-IV8D9kpOaSm-OLjCQ8cQfbcdmzJB4mSKaJBUct2s2wclcXlwaQgzY9Oig98rLruPPVEbR_DHrvRuzPa8$>



Comments are due 10/06/2025.



Our Managing Claims Counsel that reviewed the second draft provided the following comments:



“The second draft of 284-30-340 now allows an insurer to withhold third-party financial information but requires production of a log indicating what the withheld information is and the reason. The second draft does not say who receives the log (the OIC or the insured), what “legally privileged” means outside of litigation discovery, or how disputes as to the application of a privilege would be resolved. Also, the second draft doesn’t address our concerns for added litigation risk and administrative burden.”



He also asked if we thought the OIC would be willing to carve out title insurers from this requirement completely. I’d like to get WLTA’s thoughts on this and perhaps Carrie’s thoughts on whether that’s a reasonable request.



Thank you!

Lindsy



Lindsy C. Doucette

VP | State Counsel

Fidelity Family of Companies

Pronouns:  She / Her / Hers

Mobile:  (206) 619-0451

Email:  Lindsy.Doucette at fnf.com<mailto:Lindsy.Doucette at fnf.com>



This e-mail and its attachments are intended only for the persons named above.  Please do not forward this message to others without permission.



From: Callahan, Ashley <ACallahan at ortc.com<mailto:ACallahan at ortc.com>>
Sent: Monday, August 11, 2025 3:56 PM
To: Doucette, Lindsy <lindsy.doucette at fnf.com<mailto:lindsy.doucette at fnf.com>>
Subject: RE: R2025-05 - WLTA Response



I appreciate your efforts as well! Ashley B. Callahan Senior Regional Counsel | Western Title Division Direct Line: 425. 835. 7404 acallahan@ ortc. com Old Republic Title | Old Republic Insurance Group From: Doucette, Lindsy <lindsy. doucette@ fnf. com>



I appreciate your efforts as well!



Ashley B. Callahan

Senior Regional Counsel | Western Title Division



Direct Line: 425.835.7404

acallahan at ortc.com<mailto:acallahan at ortc.com>

Old Republic Title | Old Republic Insurance Group





From: Doucette, Lindsy <lindsy.doucette at fnf.com<mailto:lindsy.doucette at fnf.com>>
Sent: Monday, August 11, 2025 3:24 PM
To: Callahan, Ashley <ACallahan at ortc.com<mailto:ACallahan at ortc.com>>
Subject: [EXTERNAL] RE: R2025-05 - WLTA Response



Thank you for jumping on this Ashley!



Lindsy C. Doucette

VP | State Underwriting Counsel

Pronouns:  She / Her / Hers

Mobile:  (206) 619-0451

Email:  Lindsy.Doucette at fnf.com<mailto:Lindsy.Doucette at fnf.com>



This e-mail and its attachments are intended only for the persons named above.  Please do not forward this message to others without permission.



From: Callahan, Ashley <ACallahan at ortc.com<mailto:ACallahan at ortc.com>>
Sent: Friday, August 8, 2025 4:14 PM
To: board3 at washingtonlandtitle.com<mailto:board3 at washingtonlandtitle.com>; Sean Holland <seanholland at att.net<mailto:seanholland at att.net>>; Doucette, Lindsy <lindsy.doucette at fnf.com<mailto:lindsy.doucette at fnf.com>>; Anthony Carollo <acarollo at vistatitle.com<mailto:acarollo at vistatitle.com>>; Megan Powell <mpowell at firstam.com<mailto:mpowell at firstam.com>>
Subject: FW: R2025-05 - WLTA Response



Hello everyone, Attached is the WLTA response letter that I emailed to the OIC minutes ago. Ashley B. Callahan WLTA, President Direct Line: 425. 835. 7404 acallahan@ ortc. com From: Callahan, Ashley <ACallahan@ ortc. com> Sent: Friday, August



Hello everyone,



Attached is the WLTA response letter that I emailed to the OIC minutes ago.



Ashley B. Callahan

WLTA, President

Direct Line: 425.835.7404

acallahan at ortc.com<mailto:acallahan at ortc.com>





From: Callahan, Ashley <ACallahan at ortc.com<mailto:ACallahan at ortc.com>>
Sent: Friday, August 8, 2025 4:06 PM
To: rulescoordinator at oic.wa.gov<mailto:rulescoordinator at oic.wa.gov>
Subject: R2025-05 - WLTA Response



Hello,



Please see the attached response from the Washington Land Title Association (WLTA) to the July 24, 2025 Prepublication Draft of R2025-05 regarding claims handling standards.  Thank you.



Ashley B. Callahan

WLTA, President

Direct Line: 425.835.7404

acallahan at ortc.com<mailto:acallahan at ortc.com>





________________________________

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