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<p class="MsoNormal">Hello Board Members,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Re the OIC Claims Handling Rules. Below is Lindsy’s email and my second letter to the OIC re the proposed changes.
<u>It must be submitted by Monday, October 6.</u> Let me know if you object to the WLTA sending the attached letter or have any changes.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Also – does anyone have a comment on whether we could get a carve-out for title insurers as asked by Lindsy in her email below? My sense is that it doesn’t hurt to ask but I doubt it would fly. <o:p></o:p></p>
<p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Times New Roman",serif">You may receive more than one copy of this email because you are on overlapping distribution lists.</span></i>
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#003087">Ashley B. Callahan</span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#003087"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#003087">WLTA, President<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Direct Line: 425.835.7404<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><a href="mailto:acallahan@ortc.com"><span style="color:#003087">acallahan@ortc.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif">From:</span></b><span style="font-family:"Calibri",sans-serif"> Doucette, Lindsy <lindsy.doucette@fnf.com>
<br>
<b>Sent:</b> Wednesday, October 1, 2025 5:08 PM<br>
<b>To:</b> Callahan, Ashley <ACallahan@ortc.com><br>
<b>Subject:</b> [EXTERNAL] RE: R2025-05 - WLTA Response<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Hi Ashley:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">The OIC has produced its second pre-publication draft
<span style="color:black">. </span><a href="https://urldefense.com/v3/__https:/links-2.govdelivery.com/CL0/https:*2F*2Fwww.insurance.wa.gov*2Flaws-rules*2Flegislation-and-rulemaking*2Frulemaking*2Fclarifying-and-updating-minimum-standards-claims-handling-r-2025-05*3Futm_content=*26utm_medium=email*26utm_name=*26utm_source=govdelivery*26utm_term=/1/01010199818f9c54-9cf4b7f4-ddce-401c-a224-48ea92a6b689-000000/z8Qa0jyPuyJoD1biANCaZ5OARFzi_I4T0QowTmghtDw=424__;JSUlJSUlJSUlJSU!!LyAuvDCm-53-y27wV7iK5g!2-bwEY28RqHTfBzOv6a-IV8D9kpOaSm-OLjCQ8cQfbcdmzJB4mSKaJBUct2s2wclcXlwaQgzY9Oig98rLruPPVEbR_DHrvRuzPa8$" target="_blank"><span style="color:#1D5782">https://www.insurance.wa.gov/laws-rules/legislation-and-rulemaking/rulemaking/clarifying-and-updating-minimum-standards-claims-handling-r-2025-05</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Comments are due 10/06/2025.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Our Managing Claims Counsel that reviewed the second draft provided the following comments:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">“The second draft of 284-30-340 now allows an insurer to withhold third-party financial information but requires production of a log indicating what the withheld information is and the reason.
The second draft does not say who receives the log (the OIC or the insured), what “legally privileged” means outside of litigation discovery, or how disputes as to the application of a privilege would be resolved. Also, the second draft doesn’t address our
concerns for added litigation risk and administrative burden.”<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">He also asked if we thought the OIC would be willing to carve out title insurers from this requirement completely. I’d like to get WLTA’s thoughts on this and perhaps Carrie’s thoughts on whether
that’s a reasonable request.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Thank you!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Lindsy<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#0F9ED5;mso-ligatures:standardcontextual">Lindsy C. Doucette
</span></b><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#0F9ED5"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual">VP | State Counsel
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual">Fidelity Family of Companies
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual">Pronouns: She / Her / Hers<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual">Mobile: (206) 619-0451<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual">Email: <a href="mailto:Lindsy.Doucette@fnf.com"><span style="color:#0563C1">Lindsy.Doucette@fnf.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual">This e-mail and its attachments are intended only for the persons named above. Please do not forward this message to others without
permission.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif">From:</span></b><span style="font-family:"Calibri",sans-serif"> Callahan, Ashley <<a href="mailto:ACallahan@ortc.com">ACallahan@ortc.com</a>>
<br>
<b>Sent:</b> Monday, August 11, 2025 3:56 PM<br>
<b>To:</b> Doucette, Lindsy <<a href="mailto:lindsy.doucette@fnf.com">lindsy.doucette@fnf.com</a>><br>
<b>Subject:</b> RE: R2025-05 - WLTA Response<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">I appreciate your efforts as well! Ashley B. Callahan Senior Regional Counsel | Western Title Division Direct Line: 425.</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">835.</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">7404
acallahan@</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">ortc.</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">com
Old Republic Title | Old Republic Insurance Group From: Doucette, Lindsy <lindsy.</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">doucette@</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">fnf.</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">com><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white"><o:p> </o:p></span></p>
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<p class="MsoNormal">I appreciate your efforts as well!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#003087">Ashley B. Callahan</span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#003087"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#003087">Senior Regional Counsel | Western Title Division<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#003087"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Direct Line: 425.835.7404<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><a href="mailto:acallahan@ortc.com"><span style="color:#003087">acallahan@ortc.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Old Republic Title | Old Republic Insurance Group<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif">From:</span></b><span style="font-family:"Calibri",sans-serif"> Doucette, Lindsy <<a href="mailto:lindsy.doucette@fnf.com">lindsy.doucette@fnf.com</a>>
<br>
<b>Sent:</b> Monday, August 11, 2025 3:24 PM<br>
<b>To:</b> Callahan, Ashley <<a href="mailto:ACallahan@ortc.com">ACallahan@ortc.com</a>><br>
<b>Subject:</b> [EXTERNAL] RE: R2025-05 - WLTA Response<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Thank you for jumping on this Ashley!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#0F9ED5;mso-ligatures:standardcontextual">Lindsy C. Doucette
</span></b><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#0F9ED5"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual">VP | State Underwriting Counsel
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual">Pronouns: She / Her / Hers<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual">Mobile: (206) 619-0451<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual">Email: <a href="mailto:Lindsy.Doucette@fnf.com"><span style="color:#0563C1">Lindsy.Doucette@fnf.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual">This e-mail and its attachments are intended only for the persons named above. Please do not forward this message to others without
permission.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif">From:</span></b><span style="font-family:"Calibri",sans-serif"> Callahan, Ashley <<a href="mailto:ACallahan@ortc.com">ACallahan@ortc.com</a>>
<br>
<b>Sent:</b> Friday, August 8, 2025 4:14 PM<br>
<b>To:</b> <a href="mailto:board3@washingtonlandtitle.com">board3@washingtonlandtitle.com</a>; Sean Holland <<a href="mailto:seanholland@att.net">seanholland@att.net</a>>; Doucette, Lindsy <<a href="mailto:lindsy.doucette@fnf.com">lindsy.doucette@fnf.com</a>>;
Anthony Carollo <<a href="mailto:acarollo@vistatitle.com">acarollo@vistatitle.com</a>>; Megan Powell <<a href="mailto:mpowell@firstam.com">mpowell@firstam.com</a>><br>
<b>Subject:</b> FW: R2025-05 - WLTA Response<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">Hello everyone, Attached is the WLTA response letter that I emailed to the OIC minutes ago. Ashley B. Callahan WLTA, President Direct Line: 425.</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">835.</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">7404
acallahan@</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">ortc.</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">com
From: Callahan, Ashley <ACallahan@</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">ortc.</span><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:white"> </span><span style="font-size:1.0pt;color:white">com>
Sent: Friday, August<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="mso-ligatures:standardcontextual">Hello everyone,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual">Attached is the WLTA response letter that I emailed to the OIC minutes ago.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#003087">Ashley B. Callahan</span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#003087"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#003087">WLTA, President<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Direct Line: 425.835.7404<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><a href="mailto:acallahan@ortc.com"><span style="color:#003087">acallahan@ortc.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif">From:</span></b><span style="font-family:"Calibri",sans-serif"> Callahan, Ashley <<a href="mailto:ACallahan@ortc.com">ACallahan@ortc.com</a>>
<br>
<b>Sent:</b> Friday, August 8, 2025 4:06 PM<br>
<b>To:</b> <a href="mailto:rulescoordinator@oic.wa.gov">rulescoordinator@oic.wa.gov</a><br>
<b>Subject:</b> R2025-05 - WLTA Response<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual">Please see the attached response from the Washington Land Title Association (WLTA) to the July 24, 2025 Prepublication Draft of R2025-05 regarding claims handling standards. Thank you.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Times New Roman",serif;color:#003087">Ashley B. Callahan</span></b><span style="font-family:"Times New Roman",serif;color:#003087"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#003087">WLTA, President<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Times New Roman",serif">Direct Line: 425.835.7404<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Times New Roman",serif"><a href="mailto:acallahan@ortc.com"><span style="color:#003087">acallahan@ortc.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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